Add support:clickToDial tag for Salesforce CTI integration

The support:clickToDial component lets you add a phone field to custom Visualforce detail and edit pages. When users in organizations with Open CTI or Salesforce CRM Call Center click on the phone field, the phone number is dialed automatically and connects to the SoftPhone.

  • The User must be logged into the CTI to use
  • The showHeader=”true” attribute must be set in the <apex:page> tag or ommitted altogether to enable
<div class="customer">
    <apex:outputLabel value="Phone: ">
        <support:clickToDial number="{!Lead.phone}" entityId="{!Lead.Id}" /> 
    </apex:outputLabel>            					
</div>	

Results:

Capture